Store Team Leader & People Coach

East of England Co-op; Horsford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent local co-operative in Horsford is seeking a Team Manager to lead and develop staff while ensuring excellent customer service. The role involves responsibilities like managing people, deputy duties for the Branch Manager, and building community relationships. Candidates should have previous leadership experience and a commitment to customer service. This position offers various benefits including competitive pay, discounts, and opportunities for professional development.

Benefits

Competitive rates of pay

20% discount in food stores

22 days holiday plus bank holidays

5% employer pension contribution

Death in service benefit

Enhanced family leave

Award-winning training programs

Employee Recognition Scheme

Free remote GP service

Employee Assistance Programme

Qualifications

• Previous leadership experience is essential.
• Ability to support and motivate others; flexible and hard-working.
• Great interpersonal and communication skills required.

Responsibilities

• Lead the team and manage people effectively.
• Deputize for Branch Manager when needed.
• Ensure excellent customer service and branch safety.
• Build relationships with local community and colleagues.
• Promote store membership and engage customers.

Skills

Leadership experience

Interpersonal skills

Communication skills

Customer service commitment

Job description

A prominent local co-operative in Horsford is seeking a Team Manager to lead and develop staff while ensuring excellent customer service. The role involves responsibilities like managing people, deputy duties for the Branch Manager, and building community relationships. Candidates should have previous leadership experience and a commitment to customer service. This position offers various benefits including competitive pay, discounts, and opportunities for professional development.