Store Team Leader: Lead & Coach with Flexible Shifts

Co-op; Pulborough; On-site; GBP 80,000 - 100,000; Part time

Job summary

A community-focused retailer is seeking a Customer Team Leader to provide exceptional customer service and lead the store team. This role involves coaching team members, ensuring store safety, and engaging with the community. Ideal candidates should be customer-oriented with strong leadership skills. The position offers flexible hours and benefits including training, discounts, and a pension scheme.

Benefits

36 days holiday

10% pension contributions

30% discount on products

Virtual healthcare services

Qualifications

• 18 years or over to comply with age-related sales.
• Ability to balance leadership and support.
• Flexibility to work different shifts.

Responsibilities

• Provide friendly and thoughtful customer service.
• Coach and train team members.
• Ensure store safety and legality.
• Manage stock accuracy.
• Depict manager in their absence.
• Implement new products and changes.
• Engage with the local community.

Skills

Customer care

Team leadership

Organizational skills

Problem-solving

People skills

Job description

A community-focused retailer is seeking a Customer Team Leader to provide exceptional customer service and lead the store team. This role involves coaching team members, ensuring store safety, and engaging with the community. Ideal candidates should be customer-oriented with strong leadership skills. The position offers flexible hours and benefits including training, discounts, and a pension scheme.