Store Team Leader & Customer Coach

Co-op; Horsham; On-site; GBP 80,000 - 100,000; Full time

Job summary

A retail company is seeking a Customer Team Leader to provide excellent service and lead the store team. You will foster a supportive environment and manage daily operations, ensuring compliance and customer satisfaction. The ideal candidate will possess strong leadership and organizational skills, and a passion for community engagement. This full-time position in Horsham offers competitive pay and multiple employee benefits.

Benefits

36 days holiday

Pension scheme with up to 10% contribution

30% discount on products

Virtual healthcare services

Wagestream for pay access

Qualifications

• A genuine care for the needs of customers and members.
• The ability to balance leading and supporting your team.
• Great people skills to build relationships.

Responsibilities

• Provide friendly and helpful service every day.
• Develop your team’s capabilities through coaching and training.
• Ensure the store remains safe and operational.
• Manage stock accuracy.

Skills

Customer service skills

Leadership

Organizational skills

Problem-solving skills

Job description

A retail company is seeking a Customer Team Leader to provide excellent service and lead the store team. You will foster a supportive environment and manage daily operations, ensuring compliance and customer satisfaction. The ideal candidate will possess strong leadership and organizational skills, and a passion for community engagement. This full-time position in Horsham offers competitive pay and multiple employee benefits.