Store Team Leader: Customer Care & Coaching

Co-op Careers; Ashbury; On-site; GBP 80,000 - 100,000; Part time

Job summary

A community-focused retail company is seeking a Customer Team Leader in Ashbury, UK. You will provide outstanding service, develop team skills, and ensure operational excellence. This part-time role offers flexible shifts, training, and benefits like a pension plan, holiday allowance, and health support. Ideal candidates possess strong interpersonal skills and a passion for community service. Join a diverse team committed to making a positive impact and enjoy a supportive working environment.

Benefits

36 days holiday

10% pension contribution

30% discount on products

Paid training

Access to virtual healthcare services

Qualifications

• Genuine care for customer needs.
• Ability to balance leading and supporting team.
• Strong people skills and relationship-building.

Responsibilities

• Provide friendly and thoughtful service.
• Develop team's capabilities through coaching.
• Ensure safe, legal, and operational store management.
• Manage stock accuracy and checks.
• Support store manager in HR processes.
• Introduce new products and services.

Skills

Customer service skills

Team leadership

Organisational skills

Problem-solving skills

Job description

A community-focused retail company is seeking a Customer Team Leader in Ashbury, UK. You will provide outstanding service, develop team skills, and ensure operational excellence. This part-time role offers flexible shifts, training, and benefits like a pension plan, holiday allowance, and health support. Ideal candidates possess strong interpersonal skills and a passion for community service. Join a diverse team committed to making a positive impact and enjoy a supportive working environment.