Store Team Leader & Coach for Community Impact

East of England Co-op; Norwich; On-site; GBP 60,000 - 80,000; Full time

Job summary

A community-focused retail organization is looking for a Team Manager to lead and inspire a team in Norwich. The role involves supporting colleagues, ensuring excellent customer service, and managing branch operations effectively. With flexible working patterns and a strong commitment to community, this position offers a variety of perks, including discounts and extensive training opportunities. The ideal candidate will have previous leadership experience and strong interpersonal skills to foster a great team environment.

Benefits

Competitive rates of pay

20% discount in food stores

22 days holiday plus bank holidays

5% employer pension contribution

Death in service benefit

Enhanced family leave arrangements

Award-winning training opportunities

Financial wellbeing support

Cycle To Work scheme

Employee Recognition Scheme

Free remote GP service

Employee Assistance Programme

Qualifications

• Previous leadership experience is essential.
• Ability to support and motivate the team is required.
• Confident and hard-working mentality is necessary.

Responsibilities

• Lead the team and manage people effectively.
• Deputise for the Branch Manager when necessary.
• Ensure high standards and excellent customer service.
• Maintain safety and legality in branch operations.
• Build relationships with other stores and the community.
• Promote membership actively.

Skills

Leadership experience

Interpersonal skills

Communication skills

Customer service commitment

Flexibility

Job description

A community-focused retail organization is looking for a Team Manager to lead and inspire a team in Norwich. The role involves supporting colleagues, ensuring excellent customer service, and managing branch operations effectively. With flexible working patterns and a strong commitment to community, this position offers a variety of perks, including discounts and extensive training opportunities. The ideal candidate will have previous leadership experience and strong interpersonal skills to foster a great team environment.