Store Team Lead — Customer Experience & Operations

mountainwarehouse; Greater London; On-site; GBP 26,000 - 34,000; Full time

Job summary

Mountain Warehouse is seeking an Assistant Store Manager to partner with the Store Manager in driving store performance in Greater London. You will lead daily operations, coach a high-performing team and ensure an outstanding shopping experience aligned with the Mountain Warehouse brand.

In this role you will foster teamwork, manage customer service excellence, and help implement visual standards while supporting sales targets and store growth.

Responsibilities

• Lead daily store operations and performance metrics
• Coach and develop a high-performing team
• Deliver an exceptional shopping experience aligned with Mountain Warehouse brand
• Uphold brand standards and product presentation

Job description

Mountain Warehouse is seeking an Assistant Store Manager to partner with the Store Manager in driving store performance in Greater London. You will lead daily operations, coach a high-performing team and ensure an outstanding shopping experience aligned with the Mountain Warehouse brand.

In this role you will foster teamwork, manage customer service excellence, and help implement visual standards while supporting sales targets and store growth.