Store Team Lead — Customer Care & Growth

Boots; Basingstoke; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading health and beauty retailer in Basingstoke is seeking an Assistant Manager to support the Store Leader and deliver excellent customer care. You will lead a team, ensuring operational standards and inspiring staff through effective coaching. Ideal candidates have leadership experience and a collaborative spirit. This position offers various employee benefits including retirement savings and flexible working options.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free counseling and support

Qualifications

• Experience leading a team within a customer facing setting.
• Understanding of how to achieve performance goals through inspiring and coaching.
• Collaborative personality and able to succeed in a team-centred environment.

Responsibilities

• Lead the team to deliver business growth by providing care to customers.
• Responsible for team performance and development through coaching.
• Deliver sustainable and efficient business operations.
• Conduct reviews, audits, and risk assessments for safety.
• Interpret data to react to changing customer needs.

Skills

Leadership experience

Team collaboration

Customer service

Job description

A leading health and beauty retailer in Basingstoke is seeking an Assistant Manager to support the Store Leader and deliver excellent customer care. You will lead a team, ensuring operational standards and inspiring staff through effective coaching. Ideal candidates have leadership experience and a collaborative spirit. This position offers various employee benefits including retirement savings and flexible working options.