Store Support Associate

RALPH LAUREN; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading lifestyle brand in Greater London is seeking enthusiastic individuals to join their team as Brand Ambassadors. The ideal candidates will drive sales through exceptional customer experiences, embodying the company's values and promoting a client-first culture. Applicants should have experience in a premium or luxury environment and possess excellent communication skills. Competitive benefits and career growth opportunities are offered.

Benefits

Competitive benefits package

Career opportunities

Employee discounts

Qualifications

• Energetic and passionate team player.
• Experience in a premium/luxury environment is required.
• Excellent communication skills with good product knowledge.

Responsibilities

• Deliver an extraordinary client experience to drive sales.
• Communicate consistently with the team to ensure excellent client service.
• Maintain established operational and merchandising store standards.

Skills

Client experience delivery

Product knowledge

Communication

Job description

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company’s brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world’s most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

WHAT WE OFFER

• The opportunity to work for an iconic and unique lifestyle brand
• Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work

Essential Duties & Responsibilities

WHAT YOU'LL DO

• Deliver an extraordinary client experience to drive sales
• Communicate consistently with the team to ensure an excellent client service
• Demonstrate good product knowledge and provide product and client feedback to managers

Ralph Lauren Brand Ambassador

• Create a unique and elevated environment in line with the Ralph Lauren sales code
• Embody the Ralph Lauren values and spirit
• Demonstrate a client‑first culture

Operations

• Use the Ralph Lauren store systems and procedures to enhance selling efficiencies and to build the client database
• Participate in store merchandising activities in line with the Ralph Lauren standards and creative directives
• Maintain established operational and merchandising store standards

Pay Range Max

Pay Range Min Experience, Skills & Knowledge

WHO YOU ARE

• Energetic, passionate, and results‑driven team player
• Experience in a premium/luxury environment
• Excellent communication skills with product knowledge