Store Supervisor – Part-Time (18 Hours/Week)

Heron Foods; Metropolitan Borough of Solihull; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading value retailer in Solihull is looking for a part-time Store Supervisor to support daily store operations, motivate the team, and ensure a great customer experience. Candidates should have retail leadership experience and strong communication skills. The role offers a staff discount and career development opportunities in a fast-paced environment.

Benefits

Staff Discount: 10% off

Access to leadership programmes

24/7 GP access

Long-service rewards

Exclusive colleague discounts

Qualifications

• Experience in a retail leadership role such as Supervisor or Team Leader required.
• Ability to communicate effectively and organise team efforts.
• Hands-on attitude with strong customer service orientation.

Responsibilities

• Lead store operations alongside management.
• Support team to meet goals and resolve customer queries.
• Ensure shelves are stocked and store is organised.
• Assist with stock deliveries and keyholder duties.

Skills

Retail leadership experience

Strong communication skills

Organisational skills

Customer focus

Job description

Role overview

Step Into Retail Leadership: Store Supervisor – Part-Time (18 Hours/Week)
Location: Hobs Moat, Solihull, B92 8JN
Pay: £12.50 per hour
Hours: 18 hours per week

Shape the Store’s Success – and Your Own

Heron Foods is one of the UK’s fastest‑growing value retailers, with over 340 stores and more opening every month. As a Store Supervisor, you’ll play a vital role in supporting the daily running of the store, motivating your team, and delivering a great customer experience—all in a fast‑paced, hands‑on environment.

Why Work With Us?

• Staff Discount: 10% off at both Heron Foods and B&M stores
• Career Development: Access to leadership programmes like Future Flyers
• Wellbeing Support: 24/7 GP access for you and your family, plus confidential help whenever needed
• Additional Perks: Long‑service rewards, exclusive colleague discounts, and more

What You’ll Be Doing

As a Store Supervisor, you'll help lead the store alongside management, ensuring smooth operations each shift. You’ll be responsible for:

• Guiding and supporting your team to meet store goals and deliver great service
• Resolving customer queries with a friendly, solution‑focused approach
• Ensuring shelves are well‑stocked, clean, and organised
• Assisting with stock deliveries and back‑of‑house organisation
• Taking on keyholder duties, including opening and closing the store as needed

A Role That Keeps You Moving

From helping customers to leading by example, no two shifts will be the same. You’ll be actively involved in every part of the store and have real responsibility in creating a positive working environment.

What We’re Looking For

• Experience in a retail leadership role such as Supervisor, Shift Leader, or Team Leader
• Strong communication and organisational skills
• A hands‑on, team‑first attitude with great customer focus
• The confidence to lead and the energy to make things happen

Also Known As

You might be looking for this role under titles like: Retail Supervisor, Team Leader, Keyholder, Assistant Store Manager, Shift Manager, Floor Manager, or Duty Manager.

Apply Now

This vacancy may close early—so apply today and take the next step in your retail career.

At Heron Foods, we celebrate diversity and are proud to be an equal opportunity employer. We welcome applications from all backgrounds and experiences.