Store Supervisor - Luxury Retail Leadership

PVH Corp.; Sheffield; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

PVH Corp. in the United Kingdom seeks a Store Supervisor to lead daily operations for our premium brands CALVIN KLEIN and TOMMY HILFIGER. The role focuses on delivering exceptional customer service, driving sales, and maintaining store standards across the floor and backroom.

You will manage staff, oversee merchandising, and participate in management meetings to align with business strategies and training initiatives. This position emphasizes leadership, pace, and a customer-first mindset.

Qualifications

• Experience in supervisory or specialist roles within a premium or luxury brand.
• Proven people management experience and ability to resolve conflicts effectively.
• Excellent communication skills and fostering a sense of belonging.
• Strong collaboration to win and recognize team contributions.
• Courage in giving constructive feedback to drive positive change.
• Ability to adapt quickly and work at pace.

Responsibilities

• Ensure efficient running of the shop floor to achieve high levels of customer service, sales, and profit.
• Support management in personnel, product & merchandising, processes and results for the store.
• Participate in weekly management and staff meetings.
• Communicate promotions and sales strategies to staff clearly.
• Drive shop floor sales and exceed store targets through team motivation and excellent service.
• Maintain a positive store experience and fair treatment of customers and colleagues.
• Ensure staff training on product knowledge and store maintenance.

Skills

People management

Communication

Customer service

Team motivation

Job description

PVH Corp. in the United Kingdom seeks a Store Supervisor to lead daily operations for our premium brands CALVIN KLEIN and TOMMY HILFIGER. The role focuses on delivering exceptional customer service, driving sales, and maintaining store standards across the floor and backroom.

You will manage staff, oversee merchandising, and participate in management meetings to align with business strategies and training initiatives. This position emphasizes leadership, pace, and a customer-first mindset.