Store Supervisor - Elevate Customer Experience

Merry Hill Group; Brighton; On-site; GBP 21,000 - 27,000; Full time

Job summary

Footasylum in Brighton is seeking an energetic Store Supervisor to lead from the front, coach Sales Assistants, and drive exceptional customer service. You will foster a high-performance team, implement best practices, and ensure a positive shopping experience for every customer.

You will work to maximise sales, maintain superb store standards, and motivate colleagues in a fast-paced fashion retail environment.

Qualifications

• Passion for fashion retail and Footasylum ethos.
• Experience in managing and motivating a team of Sales Assistants.
• Strong leadership and communication skills.
• Ability to work independently and as part of a team.
• Comfortable in a fast-paced environment and highly organised.

Responsibilities

• Sales: maximize in-store sales.
• Service: build loyalty and ensure customers return.
• Profit protection and stock control across the store.
• Merchandising, space planning and display to stimulate interest.
• HR: fair treatment and policy adherence.

Skills

Passion for fashion retail

Fashion retail experience

Team leadership

Independence

Strong communication (verbal/written)

Fast-paced environment

Well-organised, customer-focused

Job description

Footasylum in Brighton is seeking an energetic Store Supervisor to lead from the front, coach Sales Assistants, and drive exceptional customer service. You will foster a high-performance team, implement best practices, and ensure a positive shopping experience for every customer.

You will work to maximise sales, maintain superb store standards, and motivate colleagues in a fast-paced fashion retail environment.