Store Supervisor

Yorkshire Trading Company Ltd; York and North Yorkshire; On-site; GBP 60,000 - 80,000; Part time

Job summary

A growing retail company in York seeks a Retail Store Supervisor to assist in day-to-day operations and train retail colleagues. The position is part-time, requiring 24 hours over three days, including weekends. Candidates should have retail experience and a passion for customer service. The role offers 5.6 weeks annual leave, a workplace pension scheme, and a 12.5% discount after an induction period.

Benefits

5.6 weeks annual leave (pro rata)

12.5% Discount after induction

Work place pension scheme

Qualifications

• Previous supervisory or people management experience preferred.
• Some retail experience is required.
• Knowledge of cashing up procedures is advantageous.

Responsibilities

• Assist the store manager in daily operations.
• Deputise in the absence of the Store Manager.
• Support in training and managing retail colleagues.
• Handle customer questions and complaints.
• Ensure pricing is correct.

Skills

Supervisory experience

Retail experience

Computer literate

Customer service

Cashing up procedures

Job description

Overview

Yorkshire Trading Company, are a growing family owned run business with 35 stores throughout Yorkshire, Lincolnshire & the North East; a busy ecommerce operation and Outdoor Events teams who trade nationwide.

Due to continued growth we have an opportunity for a Retail Store Supervisor to join the team in our York Store.

The position is based on:

• 24 Hours over 3 days, to include some weekends on a rota basis

The ideal candidate would benefit from being flexible as additional hours may be required at busy times

Note: The existing description uses dashes for lists and includes a long paragraph; the refined version presents clear sections with bullet lists for duties and skills.

Duties

• To assist the store manager in the day to day running of the store
• Deputise in the absence of the Store Manager (key holder)
• Support in the management and training of retail colleagues, including cashiers and the replenishment team working on the shop floor.
• Work on store displays / stock rotation and put away
• Keep up-to-date with all of our products, services and promotions.
• Handle customer questions, complaints, and issues
• Direct customers by escorting them to racks and counters suggesting items, delivering great, traditional customer service
• Contributes to the team effort by accomplishing related results as needed.
• Cashing up duties as and when required
• Ensure pricing is correct.
• Manage tidy time
• The list above is not exhaustive

Essential Skills

• The ideal candidate would ideally have previous supervisory / people management experience but this is not essential as training will be given, however some retail experience is required.
• Knowledge of cashing up procedures would be advantageous.
• Computer literate
• The desire to achieve and deliver high standards

If you’re passionate about people and sales then we would love to hear from you

Benefits

• 5.6 weeks annual leave (pro rata)
• 12.5% Discount after a 6 week induction period
• Work place pension scheme

Job Types: Part-time, Permanent

Part-time hours:

• 24 Hours over 3 days, to include some weekends on a rota basis

Salary: £12.46 per hour