Store Supervisor

Sweaty Betty; Harrogate; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Generous clothing allowance

Season Ticket Loan

Bonus scheme

Staff discount

Job summary

Sweaty Betty in Harrogate is hiring a store colleague to uphold brand standards and deliver outstanding customer service. You will assist with opening/closing procedures, cash handling, stock control, and merchandising to keep the store well-presented.

You will engage customers with expert product knowledge, drive sales, and support local marketing initiatives. The role requires flexibility for mornings, evenings, weekends, and holidays while maintaining a fun, team-focused environment.

Qualifications

• Experience in customer-facing roles is essential.
• Supervisory experience is preferred but not required.
• Flexible and adaptable for a fast-paced environment.

Responsibilities

• Support the store management team in opening/closing, cash-handling, stock control, merchandising and maintaining a clean and well-presented store.
• Create amazing customer experiences through authentic service that leaves a lasting impression.
• Meet sales goals and KPIs by supporting local marketing efforts and acting as a store ambassador.

Skills

Customer service

Retail sales

Team leadership

Merchandising

Education

High School diploma or equivalent

Job description

• Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store, at all times.
• Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
• Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
• Achieving sales goals and performance metrics & driving the store's success, by being an ambassador and supporting in local marketing effort.
• Performing other duties as required/assigned by manager.
• Maintain compliance with company policies including health and safety regulations and inventory management.
• Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.
  We are looking for someone who is responsible, reliable, service oriented and likes to have fun while they work. Someone that will support the team to work in alignment with our values and act as the go-to person in the absence of the Store Manager. You are a role model for the team and, cool, calm and collected under pressure. Never afraid to step in, you make it your priority to be a fountain of knowledge on product and standards. Responsible to your core, you can be relied upon to assist with administrative and operational duties and general store security., Demonstrated retail sales success
• Experience working in a customer-facing role. Supervisory experience is preferred, but not essential
• Flexible and adaptable, you are comfortable working in a fast-paced environment
• Flexible schedule and availability to work mornings, evenings, weekends and holidays
• Passion for our brands and brand lifestyles

Working Conditions

• Retail environment

US Candidates Only

• Performing duties consistent with the Company's AAP/EEO goals and policies
• High School diploma or equivalent
  Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine Worldwide's continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers - every step of the way.
  Generous clothing allowance
• Seasonal allowance for SB uniform
• Excellent training & development opportunities
• Quarterly bonuses
• 60% off all Sweaty Betty merchandise
• 25 days holiday (pro-rated if working part-time)
• Refer a Friend bonus scheme
• Season Ticket Loan
• Access to Retail Trust - advice & support tool
• Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees
• Wolverine Worldwide discount
• Enhanced Family Leave policy
• People Pension

Our DEI Commitment

• We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world. We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive. Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners." We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it. Print