Store Stock & Customer Service Associate

NEXT; Birmingham; On-site; GBP 9,000 - 11,000; Part time

Benefits offered by this job

Recognition rewards

Staff discounts

Wardrobe allowance

Early VIP access to sale stock

Discounts at Staff Shops

Sharesave scheme

Digital GP and health services

Life assurance

Health plan discount

Financial wellbeing resources

Apprenticeship option (England stores)

Direct to Work - next-day collection

Job summary

NEXT is recruiting for a part-time role in our Birmingham store. The position focuses on efficient stock processing, excellent customer service and maintaining tidy, well-presented stock areas. You’ll work as part of a busy team and support store operations across back and front areas.

Flexible working options are available, with benefits and opportunities for development from day one. Applicants should be eligible to work in the UK and ready for online assessments as part of the process.

Qualifications

• A great communicator who is friendly, calm and efficient - even on your busiest days.
• Accurate, thorough and well organised, with excellent attention to detail.
• You take pride in your work and approach all tasks with energy, pace and enthusiasm.
• Happy to work on your own and keep yourself busy.
• Flexible, supportive and always ready to go the extra mile for your team and our customers.
• Enjoy taking control of your own development.

Responsibilities

• Accurately processing stock quickly and to the highest standard, which includes scanning, unpacking, hanging, size cubing and putting stock away.
• Ensuring all stock is gorgeously presented and put onto the sales floors or away in the stockrooms correctly.
• Keeping operational areas of the store clean, tidy and organised.
• Offering fast and friendly service to our customers from back or front areas of the store, working on the sales floor as needed.
• Working as part of the store team, reporting to one of our Coordinators or Managers.

Skills

Customer service

Attention to detail

Communication

Energetic and proactive

Team player

Job description

NEXT is recruiting for a part-time role in our Birmingham store. The position focuses on efficient stock processing, excellent customer service and maintaining tidy, well-presented stock areas. You’ll work as part of a busy team and support store operations across back and front areas.

Flexible working options are available, with benefits and opportunities for development from day one. Applicants should be eligible to work in the UK and ready for online assessments as part of the process.