Store Shift Leader — Inspire Service & Team Success

Tesco; Willingham by Stow; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading retail organization in the UK is seeking a Shift Leader to coordinate team operations and ensure excellent customer service. The role involves managing store opening/closing, serving as a key point of contact for colleagues, and maintaining store presentation. Ideal candidates are confident, energetic, and capable of building strong relationships with team members, contributing positively to customer experiences. This role offers a great benefits package including discounts and a commitment to career development.

Benefits

10% Discount in One Stop & Tesco stores

Discounted Tesco pharmacy services

Discounted shopping website

A great holiday package

Career development opportunities

Pension Scheme

Qualifications

• Able to role model great customer service ensuring customers needs are met.
• Able to build strong long lasting relationships with colleagues to create a team spirit.
• A clear communicator to keep the team well informed.
• Confident in taking the lead when in charge of the store.
• Flexible in making decisions efficiently and handling change.
• Energetic, driving and motivating others.

Responsibilities

• Coordinate the team to deliver the easiest shopping trip.
• Opening/closing the store and ensuring safety.
• Act as go-to person for colleagues in Store Manager's absence.
• Ensure the store is clean, tidy, and well presented.
• Manage queues to deliver a great shopping experience.
• Monitor internal communications to keep team informed.

Job description

A leading retail organization in the UK is seeking a Shift Leader to coordinate team operations and ensure excellent customer service. The role involves managing store opening/closing, serving as a key point of contact for colleagues, and maintaining store presentation. Ideal candidates are confident, energetic, and capable of building strong relationships with team members, contributing positively to customer experiences. This role offers a great benefits package including discounts and a commitment to career development.