Store Shift Leader: Customer-First Coach & Ops

One Stop; Farringdon; On-site; GBP 24,000 - 30,000; Full time

Job summary

A prominent retail chain is looking for a Shift Leader in Farringdon, UK. In this role, you will coordinate store activities and oversee a team to enhance customer service. Your responsibilities include managing store operations, ensuring safety, and improving service standards while creating an inclusive atmosphere. The ideal candidate should possess strong communication and problem-solving skills and be adaptable to a dynamic retail environment.

Responsibilities

• Coordinate the team to deliver the easiest shopping trip in the community.
• Open and close the store and ensure all decisions are right for customers and colleagues.
• Support the Store Manager for event coordination and maintaining store atmosphere.
• Ensure the store is always clean, tidy, and well presented.
• Manage queues and ensure great customer service is delivered.
• Be a Keyholder for the store and attend alarm call-outs as necessary.

Skills

Communication Skills

Customer Focus

Problem-Solving

Teamwork

Attention to Detail

Adaptability

Technical Skills

Time Management

Job description

A prominent retail chain is looking for a Shift Leader in Farringdon, UK. In this role, you will coordinate store activities and oversee a team to enhance customer service. Your responsibilities include managing store operations, ensuring safety, and improving service standards while creating an inclusive atmosphere. The ideal candidate should possess strong communication and problem-solving skills and be adaptable to a dynamic retail environment.