Store Shift Lead: Lead Team, Deliver Great Service

Tesco Retail; Northampton; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco Retail are seeking a Shift Lead to drive frontline leadership in store. You will guide a team, coordinate daily operations, and ensure excellent customer experiences across all departments. This role emphasizes collaboration, adaptability, and role modeling in a busy retail environment.

Applicants should be comfortable leading a team, communicating clearly, and delivering great service, with a commitment to inclusivity and customer satisfaction in a fast-paced setting.

Qualifications

• Experience leading or managing in a fast-paced retail environment.
• Strong communication and people management skills.
• Customer-focused approach with inclusive service.

Responsibilities

• Lead the store team to deliver a great in-store experience.
• Oversee day-to-day operations and respond to colleagues' queries.
• Support管理 the Manager in their absence and uphold service standards.

Skills

Leadership

Teamwork

Communication

Flexibility

Job description

Tesco Retail are seeking a Shift Lead to drive frontline leadership in store. You will guide a team, coordinate daily operations, and ensure excellent customer experiences across all departments. This role emphasizes collaboration, adaptability, and role modeling in a busy retail environment.

Applicants should be comfortable leading a team, communicating clearly, and delivering great service, with a commitment to inclusivity and customer satisfaction in a fast-paced setting.