Store Security Specialist — Customer‑Focused & Career‑Ready

MITIE Security Ltd; Shrewsbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security services provider in Shrewsbury is seeking a Retail Security Officer to ensure a safe shopping environment through exceptional customer service. Responsibilities include conducting patrols, utilizing CCTV systems, and collaborating with store management to reduce crime. Candidates should preferably hold a current SIA licence. The role offers a competitive pay rate, comprehensive benefits, and opportunities for professional development.

Benefits

Annual leave entitlement

Pension and life insurance schemes

Free uniform supplied

Comprehensive induction and training programme

Access to financial services and employee discounts

Progression and development opportunities

Qualifications

• Ability to deliver exceptional customer service.
• Full 5-year checkable employment/education history required.
• Training for SIA licence may be provided.

Responsibilities

• Provide industry-leading customer service.
• Conduct store patrols and deter violence.
• Utilize CCTV for crime reduction.
• Collaborate with management and police.

Skills

Customer service

CCTV operation

Communication

Education

SIA licence or certificates

Job description

A leading security services provider in Shrewsbury is seeking a Retail Security Officer to ensure a safe shopping environment through exceptional customer service. Responsibilities include conducting patrols, utilizing CCTV systems, and collaborating with store management to reduce crime. Candidates should preferably hold a current SIA licence. The role offers a competitive pay rate, comprehensive benefits, and opportunities for professional development.