Store Security & Operations Lead (Hybrid)

THG; Bristol; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A global ecommerce company is seeking a Security & Operations Supervisor for its Look Fantastic Store in Bristol. This hybrid role combines security duties such as loss prevention with operational responsibilities like stock replenishment. Candidates should possess a valid SIA licence and experience in security or retail. The ideal applicant must have excellent customer service skills and the ability to maintain safety and store standards. The position includes opportunities for career development and various employee benefits.

Benefits

25 days annual leave

Employee Assistance Programme

Up to 50% staff discount

Enhanced maternity and paternity pay

Qualifications

• Previous experience in a retail or security environment preferred.
• SIA (Security Industry Authority) licence, Security or Door Supervisor.
• Excellent communication and customer service skills.

Responsibilities

• Act as a visible security presence to deter theft and safety risks.
• Respond promptly to incidents, following store procedures.
• Support investigations and prepare incident reports.

Skills

Safety awareness

Customer service

Communication

Team-oriented

Calm under pressure

Education

SIA licence

Job description

A global ecommerce company is seeking a Security & Operations Supervisor for its Look Fantastic Store in Bristol. This hybrid role combines security duties such as loss prevention with operational responsibilities like stock replenishment. Candidates should possess a valid SIA licence and experience in security or retail. The ideal applicant must have excellent customer service skills and the ability to maintain safety and store standards. The position includes opportunities for career development and various employee benefits.