Store Sales & Service Leader: Elevate Guest Experience

ALO YOGA; City Of London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading yoga lifestyle brand is seeking a Sales & Service Manager in the City of London. This role focuses on creating exceptional guest experiences, managing retail operations, and leading the Sales & Service team. Candidates should have leadership experience in retail and excellent interpersonal skills. The position is full-time with a 40-hour workweek, requiring flexibility for weekends and varying shifts.

Qualifications

• Prior leadership experience in a retail or related industry.
• Extraordinary interpersonal and communication skills.
• Agile with the ability to handle multiple tasks in a changing environment.

Responsibilities

• Manage the Sales & Service team to ensure exceptional guest experience.
• Partner with General Manager to build and execute Sales & Service strategy.
• Develop the team through continuous coaching and accountability.

Skills

Leadership experience in retail or related industry

Working knowledge of MS Office

Interpersonal and communication skills

Ability to handle multiple tasks

Motivated by driving business

Business owner mindset

Independent work ethic

Aligns with Alo's Guiding Principles

Job description

A leading yoga lifestyle brand is seeking a Sales & Service Manager in the City of London. This role focuses on creating exceptional guest experiences, managing retail operations, and leading the Sales & Service team. Candidates should have leadership experience in retail and excellent interpersonal skills. The position is full-time with a 40-hour workweek, requiring flexibility for weekends and varying shifts.