Store Retail Manager

Dovetail Recruitment Ltd; Plymouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail firm in Plymouth is seeking an experienced Retail Store Manager to drive sales and manage operations. You will lead a team of 14, including two Assistant Managers, in providing exceptional customer service and a high-performing culture. The role offers a competitive salary of £35,000 plus performance-related pay, alongside a supportive work environment and opportunities for professional development.

Qualifications

• Experience in fine jewellery or luxury retail management.
• Proven ability to lead and inspire a team.
• Strong sales and customer service focus.

Responsibilities

• Drive sales performance and manage day-to-day operations.
• Create and maintain a high-performing team culture.
• Set store rotas and manage staff schedules.

Skills

Leadership

Customer service

Sales performance management

Job description

Retail Store Manager – Jewellery

Location: Plymouth, Devon

Salary: £35,000 + Annual Performance-Related Pay (APRP)

Hours: Full-time, up to 41.25 hrs / week

• Monday–Saturday : 8 : 45am – 6 : 00pm
• Thursday : Early & late shift rotation (8 : 45am – 8 : 00pm)
• Sunday : 10 : 15am – 4 : 30pm
• Includes one full weekend off per month and one additional weekend day off each month

Company Overview

We’re recruiting for a busy, award-winning jewellery retailer with multiple stores across the South of England. Renowned for exceptional customer service, fine jewellery, and trusted craftsmanship, the business provides a professional and supportive environment. Staff are encouraged to develop their skills, progress in their careers, and be involved in the creative side of the business.

Role Overview

We’re seeking an experienced Retail Store Manager from a fine jewellery or luxury retail background to lead and inspire a team of 14, including two Assistant Managers.

This hands-on, customer-focused role will see you driving sales performance, managing day-to-day store operations, and creating a high-performing team culture. You will take the lead in setting rotas, recognising weekends as peak trading periods, while enjoying one full weekend off and one additional weekend day off per mon...