Store Performance Lead & Team Development

Iceland Foods Ltd.; Trowbridge; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

15% discount in Iceland stores

33 days holiday (including Bank Holls)

Christmas vouchers – increasing with**

Refer a Friend scheme

Christmas saving schemes

Long service awards

Healthcare plan option

Grocery Aid for support

Career pathways with progression

Inclusive work environment

Job summary

Iceland Foods Ltd. is seeking a Store Manager in the United Kingdom to lead day-to-day operations, maximise sales and ensure excellent customer service. You will drive performance across sales, operations and digital touchpoints, while fostering a culture of teamwork and accountability.

You will coach and develop the team, implement robust processes, manage cash security, and maintain legal compliance. The role demands proactive leadership, a hands-on approach, and a commitment to delivering

Qualifications

• Proven experience in a retail management role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Customer-focused with a passion for delivering outstanding service.

Responsibilities

• Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.
• Create a culture of powerfully delivering value to customers and maximising store profit.
• Lead by example to get the best from the team and provide the best service to customers.
• Take ownership for store operation in the Store Manager’s absence and drive continuous improvement.

Skills

Retail management

Leadership

Team management

Communication

Customer service

Problem solving

Adaptability

Job description

Iceland Foods Ltd. is seeking a Store Manager in the United Kingdom to lead day-to-day operations, maximise sales and ensure excellent customer service. You will drive performance across sales, operations and digital touchpoints, while fostering a culture of teamwork and accountability.

You will coach and develop the team, implement robust processes, manage cash security, and maintain legal compliance. The role demands proactive leadership, a hands-on approach, and a commitment to delivering