Store Operations Supervisor

Tommy Hilfiger; Cumnor; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading footwear retailer is seeking a full-time Keyholder to ensure excellent customer experience and store operations. You will assist the Store Manager in achieving sales targets and maintaining store policies. Ideal candidates have initial experience in retail, a positive personality, and good English skills. Join a dynamic environment for growth and development. This role includes keyholder duties and working 37.5 hours across five days from Monday to Sunday.

Benefits

Dynamic work environment

Development opportunities

Open corporate culture

Qualifications

• Initial professional experience in high-quality retail.
• Eager to learn and enjoy being a competent contact person.
• Passionate about the Birkenstock brand.

Responsibilities

• Assist the Store Manager in smooth store operations.
• Ensure a successful customer experience.
• Convey the value and quality of products.

Skills

Customer service

Positive personality

Good English skills

Team collaboration

Job description

Exchanges or refunds precisely and responsibly. You will be responsible for opening and closing the store and ensuring all policies are adhered to. Even in hectic situations, you keep an overview and your good mood. With skill and attention to detail, you ensure that our products are presented in an inviting way in accordance with the specified guidelines. Together with your colleagues, you will carry out general storage tasks and replenish the goods on the shop floor.

Your Experience And Competencies

• Initial professional experience in high-quality (shoe) retail
• You love being in contact with people, are eager to learn and enjoy being a competent contact person for our customers
• You inspire not only your colleagues, but also our customers with your positive personality
• Very good English skills; other languages are an advantage
• You are just as enthusiastic about our products as we are, can identify with the Birkenstock brand and are keen to make a difference together with us

Offer

BIRKENSTOCK offers you all the advantages of a successful, fast-growing, global company: a dynamic work environment, considerable design freedom, an authentic and open corporate culture and excellent development opportunities. Sounds exciting? It is. Our Talent Acquisition team is looking forward to receiving your online application!

Similar jobs, Please be advised that this is a full‑time position, working 37.5 hrs/5 days, Monday to Sunday. Keyholder duties are included.

Main Purpose

Assist the Store Manager/Assistant Manager in the smooth running of the store in order to achieve sales and cost targets. Supervising…

Company Overview

BIRKENSTOCK is a global brand which embraces all consumers regardless of geography, gender, age and income. The company is deeply rooted in a family tradition of shoemaking that can be traced back to 1774. With around 7,100 employees worldwide, BIRKENSTOCK is the largest employer in the German footwear industry. To ensure our quality standards, we produce over 95% of our products in Germany and source more than 90% of our materials and components from Europe. The BIRKENSTOCK Group is headquartered in Linz am Rhein and maintains several locations in Germany, as well as sales offices in Europe, North America, the Middle East and Asia.

Your Responsibilities

You ensure an all‑round successful customer experience, offering both comprehensive and personal service through your expertise and open personality. As our brand ambassador, you convey the value and quality of our products through your competent support. You are confident in using our cash register system and process daily closings.