Store Operations Lead: People, Growth & Performance

Urban Outfitters, Inc.; Sheffield; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading fashion retailer in Sheffield is seeking a Management role responsible for overseeing operations and supporting the store manager. The ideal candidate will have management experience in a high-volume retail environment and a strong focus on customer service. This position requires the ability to lead and train a large team while maintaining company standards. Employees will benefit from discounts, wellness programs, and development opportunities.

Benefits

Employee discounts up to 40%

Private Medical Insurance

'Life Leave' for personal events

Employee Assistance Program

Qualifications

• Experience in a management role within fashion retail is necessary.
• Ability to lead and inspire a high-performing team.
• Knowledge of the Urban Outfitters culture is essential.

Responsibilities

• Assist the store manager with operations and achieving goals.
• Oversee and develop the store team for productivity.
• Ensure high-quality customer service and support.

Skills

Management in fast-paced retail

Team leadership

Customer service excellence

Analytical skills

Job description

A leading fashion retailer in Sheffield is seeking a Management role responsible for overseeing operations and supporting the store manager. The ideal candidate will have management experience in a high-volume retail environment and a strong focus on customer service. This position requires the ability to lead and train a large team while maintaining company standards. Employees will benefit from discounts, wellness programs, and development opportunities.