Store Operations Lead – Deputy Manager

Lidl; Kirkwall; On-site; GBP 36,000 - 45,000; Full time

Job summary

A leading grocery retailer in Kirkwall is seeking a Deputy Store Manager to oversee operations in the absence of the Store Manager. This role involves leading a team, ensuring exceptional customer service, and maintaining store standards. Candidates should possess strong leadership skills and the ability to manage KPIs effectively. The position offers a competitive salary and benefits including holiday, discount, and training opportunities.

Benefits

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Ongoing training

Enhanced family leave

Qualifications

• Experience leading and developing a team in a challenging, fast-paced environment.
• Excellent communication skills to help your colleagues and customers.
• Ability to monitor, manage, and improve KPIs.

Responsibilities

• Manage the store in the absence of the Store Manager.
• Motivate and support your team based on Company Values.
• Ensure compliance with Health and Safety laws and guidelines.

Skills

Team leadership

Communication

Time management

Problem-solving

Customer service

KPI management

Job description

A leading grocery retailer in Kirkwall is seeking a Deputy Store Manager to oversee operations in the absence of the Store Manager. This role involves leading a team, ensuring exceptional customer service, and maintaining store standards. Candidates should possess strong leadership skills and the ability to manage KPIs effectively. The position offers a competitive salary and benefits including holiday, discount, and training opportunities.