Store Operations & Customer Service Lead

XLP_TPH; Greater London; On-site; GBP 30,021 - 41,279; Full time

Benefits offered by this job

Medical

Vision

Life insurance

401k

Paid time off

Job summary

XL Parts/The Parts House seeks an Assistant Store Manager in Houston, TX to oversee shipping and receiving, assemble and fill customer orders, and help maintain a safe and efficient store environment. You will work closely with the team to meet customer needs and keep operations running smoothly.

The ideal candidate has a High School diploma, 1–2 years in retail, excellent communication, and a customer‑focused mindset; applicants must pass background and drug screening.

Qualifications

• High School Diploma or GED required.
• 1–2 years of working in a retail environment.
• Highly motivated to provide superb customer service.
• Excellent communication and interpersonal skills.
• Must be able to pass a criminal background and drug screen.

Responsibilities

• Shipping and receiving of merchandise.
• Assemble and fill customer orders to be delivered within a 45 minute window.
• Inventory and cycle counts.
• Schedules contract drivers based on company business needs.
• Answers customer questions and addresses complaints.
• Store opening and closing duties.
• Handles cash, cash counts, and deposits.
• Stocks and pulls parts.
• Answers phones.
• Keeps store and front counter clean.
• Keeps warehouse clean and provides a safe work environment.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma or GED

Job description

XL Parts/The Parts House seeks an Assistant Store Manager in Houston, TX to oversee shipping and receiving, assemble and fill customer orders, and help maintain a safe and efficient store environment. You will work closely with the team to meet customer needs and keep operations running smoothly.

The ideal candidate has a High School diploma, 1–2 years in retail, excellent communication, and a customer‑focused mindset; applicants must pass background and drug screening.