Store Operations Associate (Bicester)

TN United Kingdom; Bicester; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in luxury fashion seeks a Store Operations Associate to ensure efficient store operations and uphold brand standards. This role demands a highly organized individual who can manage stock, conduct audits, and support a dynamic team environment. You'll be instrumental in maintaining store compliance and contributing to a high-performing team while delivering exceptional customer service. If you're passionate about retail and thrive in a fast-paced setting, this opportunity is perfect for you.

Qualifications

• Experience in retail operations with a focus on store compliance.
• Highly organized with strong attention to detail and customer service skills.

Responsibilities

• Ensure efficient store operations and maintain store standards.
• Conduct inventory counts and manage stock records accurately.
• Support onboarding and training of new staff.

Skills

Retail Operations Experience

Organizational Skills

Attention to Detail

Analytical Skills

Team Collaboration

Customer Service

Job description

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Store Operations Associate (Bicester), Bicester

Location:

Bicester, United Kingdom

Job Category:

Retail

EU work permit required: Yes

Job Reference: c4527ac1255c

Job Views: 11

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. Now under the creative direction of Seán McGirr since December 2023, the house is known for individuality, strength, and quality. The Store Operations Associate will work closely with the Store Operations Manager and Store Manager to ensure efficient store operations, maintain store standards, and support the brand image.

Key Accountabilities

• Follow company policies and ensure store compliance
• Conduct regular in-store checks and audits
• Support fire safety and health & safety procedures
• Assist in setting up and executing in-store events
• Ensure proper handling and care of products
• Manage receipt, storage, and movement of goods responsibly
• Organize stock room for efficiency
• Ensure compliance in stock transfers and returns
• Liaise with Loss Prevention and Security
• Support after-sales processes and client updates
• Manage staff uniforms and train Client Advisers

Store Maintenance

• Manage cleaning and contractor services
• Handle store emergencies and repairs
• Escalate operational issues as needed

Stock & Inventory

• Conduct inventory counts and reconcile discrepancies
• Maintain accurate stock records
• Process stock adjustments timely
• Monitor consignments and support markdowns
• Manage damaged stock and optimize stock room
• Oversee OMNI order flow and store KPIs

Logistics & Supplies

• Ensure adequate stock of supplies
• Coordinate with suppliers and couriers

Team Collaboration

• Maintain professionalism and teamwork
• Support onboarding and training of new staff
• Provide feedback and collaborate with stakeholders

Key Requirements

• Demonstrate Alexander McQueen behaviours
• Experience in retail operations
• Flexible with travel and shifts
• Highly organized with attention to detail
• Motivated and team-oriented
• Proven retail performance
• Ability to build credibility
• Results-driven with analytical skills
• Fluent in English; other languages a plus