Store Manager - Woking

H&M; Old Woking; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading retail company is looking for a Store Manager for their Woking location. This permanent position involves leading a team to achieve sales and profit goals, ensuring a customer-first experience, and managing team development in compliance with company standards. Ideal candidates will have strong retail leadership experience and a passion for team building.

Qualifications

• Proven experience in a leadership role within retail.
• Strong analytical skills to monitor sales and profit metrics.
• Ability to develop and train a team effectively.

Responsibilities

• Lead the store to achieve sales and profit goals.
• Manage team performance and development.
• Ensure compliance with health, safety, and H&M standards.

Skills

Leadership

Sales Analysis

Team Development

Customer Service

Health & Safety Compliance

Job description

This is a permanent position offering 39 hours per week. The position is based in the H&M Woking store. Our Leaders have the ambition to make our people and business grow. As a Store Manager, you are responsible for planning and achieving the sales and profit goals of the store. You lead, coach, and develop the team, promote a safe work environment, and ensure a great customer-first experience.

Key responsibilities:

• Sales & Profit: You lead with a vision to secure the best experience for all our colleagues and customers
• You analyse and follow up your Store's Sales & Profit KPIs and take actions to maximise results.
• You oversee store operations and ensure best practices are followed in-store and in line with the Area vision.

People & Teams:

• You ensure all employee relation responsibilities, legal requirements, and H&M policies are fulfilled.
• You recruit, train, develop, and manage succession for your Store.
• You evaluate and manage the performance of your team through dialogues, development plans, and feedback to encourage leadership and support business needs.
• You ensure health & safety; legal and security issues are being handled in accordance with H&M standards and local legislation.