Store Manager - Tottenham Hale

Costa Coffee; Greater London; On-site; GBP 34,000 - 41,000; Full time

Job summary

A global coffee brand seeks a Store Manager for its Tottenham Hale Retail Park location, offering a salary of up to £41,000 per annum. In this role, you will ensure high standards of customer service, manage a successful team, and drive sales while creating an inviting atmosphere for patrons. The ideal candidate should possess strong leadership skills and a commitment to team development. Join us to be part of our growth journey and enjoy great perks like a share scheme and significant discounts.

Benefits

Access to the Coca-Cola share scheme with matched contributions

50% discount on food and drinks

Matched pension contributions up to 10%

Incentive scheme up to £10,000 bonus

Qualifications

• Strong leadership with experience managing teams.
• Ability to develop a customer-centric culture.
• Experience in sales and profit management.

Responsibilities

• Meet customer needs and drive service culture.
• Create an inviting store atmosphere.
• Manage sales and team recognition.
• Train and develop the team effectively.

Skills

Leadership

Customer service

Team development

Sales management

Ambition

Job description

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Store Manager - Tottenham Hale Retail Park - Up to 41,000 Per annum - Permanent

At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.

And as a Store Manager, you can too.

So, why Costa?

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• • Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)

• And that's not all. Explore even more of our perks here: https://bit.ly/costaperks

We're passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you'll do

Being a Store Manager means so much more than running a store. It's your chance to own something and really define your success - which means you'll be:

• Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
• Creating the perfect setting that customers want to come back to again and again
• Taking ownership with brilliant management of sales, profit, our teams, and recognition
• Training and developing your team to become the best they can be

Who you are

We're interested in your unique ingredients:

• A strong leader with experience managing and developing successful teams
• A forward-thinker with one eye on where we're heading and the other on the bigger pictureAn ambitious character who wants to be part of our growth journey
• A brand ambassador dedicated to maintaining high standards
• Somebody who thrives under pressure

For any reasonable adjustments and general queries, please get in touch with [e-mail]