Stand out for this role — generate a tailored resume and cover letter in about a minute.
Marks & Spencer is seeking a Store Manager in the South Yorkshire area to own the full operation and lead high-performing teams. You will set the store strategy, drive the retail plan, and ensure customers have a vivid, enjoyable shopping journey while colleagues are proud to work here.
You will build a resilient, data-driven culture, coach managers, and steer transformation to stay ahead in a fast-changing retail environment. This role emphasizes standards, service, and people.
Store Manager
As a Store Manager, you'll own the full operation, leading with confidence, building high performing teams, and setting the pace in a fast-changing retail environment. You'll lead from the front, deliver against the retail plan, and create a store where customers love to shop and colleagues are proud to work in.
This is a role for resilient, commercial, inspiring leaders who bring clarity, accountability and ambition to every part of the operation, from standards and service to profit and people.
Due to high interest, this role may close earlier than advertised.
As a Store Manager, you'll own the full operation, leading with confidence, building high performing teams, and setting the pace in a fast-changing retail environment.
You'll lead from the front, deliver against the retail plan, and create a store where customers love to shop and colleagues are proud to work in. This is a role for resilient, commercial, inspiring leaders who bring clarity, accountability and ambition to every part of the operation, from standards and service to profit and people.
Lead the delivery of the full retail plan across the store driving commercial, operational, visual and people performance to deliver against the P&L.
Set the strategy and direction for the store, making sure every colleague knows their part to play and is held to account for delivering it.
Own the change agenda landing transformation initiatives with clarity, urgency and pace.
Build a high-performance culture by coaching managers, growing talent, and creating a store people want to join and stay in.
Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service, and boost efficiency.
Drive digital adoption and omnichannel capability - helping teams sell across all platforms and channels.
Be the voice of your store - representing your people, saying it as it is and owning the follow-through on what needs to improve.
Create an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse teams that go the extra mile.
A proven leader of large teams in a fast-paced retail environment, with a sharp focus on delivery, standards and results.
Confident working across all areas of store performance, including commercial, visual, operations and people and knowing how to bring them together for impact.
A clear and direct communicator, with the courage to make tough calls and the skill to bring colleagues with you.
Strong on planning, performance management and resilience. You can balance the big picture with the detail and always hold the line and set expectations.
Confident using digital tools, data and systems to make better, faster decisions and coaching others to do the same.
Skilled in building partnerships across your team, your peers and your region to share insights, solve problems and deliver transformation.
Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value and service to every customer, whenever, wherever and however they want to shop with us.
We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process..
We're hiring across an area rather than an individual store, meaning successful candidates will be considered for various management opportunities across South Yorkshire offering variety, flexibility, and the chance to build a meaningful and significant career with M&S.