Store Manager - Scarborough High Street

Costa Coffee; York and North Yorkshire; On-site; GBP 30,000 - 40,000; Full time

Job summary

A well-known coffee chain seeks an experienced Store Manager in York to lead sales and customer service initiatives. You will be responsible for managing your team, creating a positive customer environment, and advancing the store's success. Ideal candidates will possess strong leadership skills and the desire to contribute to the store's growth and standards of excellence. Enjoy competitive benefits including bonus opportunities and discounts.

Benefits

50% discount on food and drinks

Access to share scheme

Matched pension contributions

Incentive schemes with potential bonuses

Qualifications

• Strong leader with experience managing and developing successful teams.
• Ambitious character eager to be part of the growth journey.
• Brand ambassador dedicated to maintaining high standards.

Responsibilities

• Drive customer service culture to meet customer needs.
• Create the perfect customer setting for repeat visits.
• Manage sales, profit, teams, and recognition effectively.
• Train and develop team members for success.

Skills

Leadership

Customer service

Team development

Management

Ambition

Job description

Overview

Being a Store Manager means so much more than running a store. It's your chance to own something and really define your success - which means you'll be meeting all customer needs and driving a strong customer service culture while creating the perfect setting that customers want to return to again and again. Taking ownership of sales, profit, your teams and recognition is also part of the role.

At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz, and proudly making greatness every day.

And as a Store Manager, you can too. So, why Costa?

Responsibilities

• Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
• Creating the perfect setting that customers want to come back to again and again
• Taking ownership with brilliant management of sales, profit, our teams, and recognition
• Training and developing your team to become the best they can be

Qualifications

• A strong leader with experience managing and developing successful teams
• A forward thinker with one eye on where we're heading and the other on the bigger picture
• An ambitious character who wants to be part of our growth journey
• A brand ambassador dedicated to maintaining high standards
• Someone who thrives under pressure

Benefits

• Access to the Coca‑Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
• And that's not all. Explore even more of our perks here: https://costaperks

We're passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.