Store Manager - Sainsbury Springfield Chelmsford

Costa Coffee; Chelmsford; On-site; GBP 100,000 - 125,000; Full time

Job summary

A popular coffee chain in Chelmsford is seeking a Store Manager to drive a strong customer service culture and lead a successful team. This role offers the opportunity to create a welcoming environment while managing sales and profit. Candidates should have leadership experience and the ability to develop their team. Benefits include discounts, a share scheme, and a bonus opportunity of up to £10,000.

Benefits

50% discount on food and drinks

Access to Coca-Cola share scheme

10% matched pension contributions

Up to £10,000 bonus opportunity

Qualifications

• Strong leader with experience in managing successful teams.
• Ambitious character dedicated to brand standards.
• Ability to thrive under pressure.

Responsibilities

• Drive customer service culture to enhance NPS.
• Create a welcoming store environment.
• Manage sales, profit, and team recognition.
• Train and develop team members.

Skills

Leadership

Team Development

Customer Service

Problem Solving

Job description

Overview

Being a Store Manager means so much more than running a store. It's your chance to own something and really define your success - which means you'll be meeting all customer needs and driving a strong customer service culture while creating the perfect setting that customers want to return to again and again. Taking ownership of sales, profit, your teams and recognition is also part of the role.

At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz, and proudly making greatness every day.

And as a Store Manager, you can too. So, why Costa?

Responsibilities

• Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
• Creating the perfect setting that customers want to come back to again and again
• Taking ownership with brilliant management of sales, profit, our teams, and recognition
• Training and developing your team to become the best they can be

Qualifications

• A strong leader with experience managing and developing successful teams
• A forward thinker with one eye on where we're heading and the other on the bigger picture
• An ambitious character who wants to be part of our growth journey
• A brand ambassador dedicated to maintaining high standards
• Someone who thrives under pressure

Benefits

• Access to the Coca‑Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
• And that's not all. Explore even more of our perks here: https://costaperks

We're passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.