Store Manager - Premium Ladieswear Brand - Bicester

CVUK; United Kingdom; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading retail company in the United Kingdom is seeking a highly skilled and passionate Store Manager for their Boutique Outlet store in Bicester. You will oversee store operations, train a dedicated team, and ensure exceptional customer service. The ideal candidate has at least two years of managerial experience in luxury retail and proven sales skills. Competitive compensation and development opportunities are offered.

Benefits

Competitive compensation

Staff discounts

Bonus structure

Healthcare cash plan

Mental health support

Qualifications

• Minimum of two years of managerial experience in luxury or premium retail.
• Proven sales experience with a natural ability to upsell.
• A keen eye for style and presentation.

Responsibilities

• Oversee day-to-day store operations and KPI achievement.
• Train and mentor your team for outstanding customer service.
• Manage store security and minimize stock loss.

Skills

Managerial experience in luxury retail

Strong commercial awareness

Sales experience

Excellent communication

Team leadership

Job description

We are looking for a highly skilled, passionate full-time Store Manager for our Boutique Outlet store in Bicester. You will run the store with excellent commercial thinking, striving to meet and exceed store targets. You will lead and coach the store team to deliver exceptional service, keeping the customer experience at the forefront of every decision, and provide feedback and ideas to help improve overall store performance.

Responsibilities

• Oversee day-to-day store operations, including service standards, KPI and target achievement, staff scheduling, recruitment, and stock management.
• Train and mentor your team to ensure customers receive an outstanding shopping experience, acting as a role model for exceptional service.
• Maintain store security, minimising stock loss and other security risks.
• Become an expert on all products, inspiring both customers and the team.
• Stay organised and composed during peak trading periods.
• Collaborate with merchandising and trading teams to review products and provide feedback based on customer interactions.
• Work closely with the visual merchandising team to showcase products and maintain high standards for new collection launches.
• Proactively communicate any team performance or people‑related issues to the Retail Area Manager and address them promptly.
• Drive activity to achieve KPIs, including sales, customer data capture, and omnichannel engagement.
• Manage cost efficiency and ensure all processes are streamlined.

Requirements

• Minimum of two years of managerial experience in luxury or premium retail.
• Strong commercial awareness, with the ability to create an exceptional shopping experience while adhering to safety standards.
• A keen eye for style and presentation, inspiring customers through your own standards.
• Proven sales experience with a natural ability to upsell.

Personal Attributes

• Able to motivate and lead your team to achieve outstanding results.
• Driven by targets and capable of using initiative to achieve goals.
• Able to create an in‑store atmosphere focused on customer service, performance targets, and accurate stock processes.
• Confident in building strong client relationships.
• A team player with a positive, can‑do attitude.
• Excellent communicator, capable of engaging with people at all levels.
• Skilled multitasker, able to plan, prioritise, and organise workload effectively.
• Eager to learn and expand product knowledge.

Why Join Us?

• Inclusive, friendly, and fun working environment.
• Competitive compensation and benefits package, including staff discounts, uniform allowance, and bonus structure.
• Opportunities for development and career progression.
• Healthcare cash plan and mental health support.