Store Manager - Portsmouth

H&M; Portsmouth; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail company is seeking a Store Manager in Portsmouth to lead the store team, achieve sales and profit goals, and ensure a customer-first experience. Responsibilities include overseeing store operations, recruiting and training staff, and ensuring compliance with company policies. A passion for profitability and a strong leadership background are essential for this role.

Benefits

Staff discount card

Participation in the H&M Incentive Program

Access to global development opportunities and competitive local perks

Qualifications

• Management experience in a customer-facing environment.
• Previous experience of leading and managing teams.
• Knowledge and passion for driving goals forward.

Responsibilities

• Lead with a vision to secure the best experience for all colleagues and customers.
• Analyse and follow up your store's sales and profit KPIs.
• Recruit, train, develop, and manage succession for your store.

Skills

Management experience

Leading teams

Customer-first mindset

Profitability focus

Job description

This is a temporary position offering 39 hours per week. The position is based in the H&M Portsmouth store. As a Store Manager, you are responsible for planning and achieving the sales and profit goals of the store, leading, coaching, and developing the team, promoting a safe work environment, and ensuring a great customer‑first experience.

Key Responsibilities

• Lead with a vision to secure the best experience for all colleagues and customers.
• Analyse and follow up your store's sales and profit KPIs and take actions to maximise results.
• Oversee store operations and ensure best practices are followed in‑store and in line with the Area vision.
• Ensure all employee‑relation responsibilities, legal requirements, and H&M policies are fulfilled.
• Recruit, train, develop, and manage succession for your store.
• Evaluate and manage the performance of your team through dialogues, development plans, and feedback to encourage leadership and support business needs.
• Ensure health & safety, legal and security issues are handled in accordance with H&M standards and local legislation.

Qualifications

• Management experience in a customer‑facing environment.
• Previous experience of leading and managing teams.
• Knowledge and passion for driving goals forward.
• A passion for profitability and people.
• A customer‑first mindset.

Benefits

• Staff discount card usable on all H&M Group brands.
• Participation in the H&M Incentive Program (HIP).
• Access to global development opportunities and competitive local perks.

Inclusion & Diversity

H&M Group is committed to creating and maintaining inclusive, diverse and equitable workplaces. All hiring decisions are based solely on an individual's qualifications and experience.