Store Manager - Newtownabbey (40 hours)

Rituals; Newtownabbey; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading retail brand is seeking a Store Manager for their new store in Newtownabbey. You will be responsible for creating an exceptional customer experience and leading your team. The ideal candidate will have prior retail or hospitality management experience, excellent people management skills, and a strong ability to drive performance. This role offers the opportunity to shape a new team and ensure successful operations.

Qualifications

• Prior relevant Store Manager experience or equivalent within retail or hospitality.
• Ability to motivate your team to reach goals in customer satisfaction and sales.
• Experience in sharing knowledge to drive behavioral change and develop others.

Responsibilities

• Develop and execute plans to meet performance targets and KPI objectives.
• Collaborate with the Area Manager to implement local business strategy.
• Lead by example and coach the team to deliver excellent customer experience.

Skills

People management skills

Decision making

Problem-solving skills

Coaching

Communication

Job description

Overview

This position is for our brand new store opening in Newtownabbey, Northern Ireland!

Address: LESLEY ABBEY CENTRE, NEWTOWNABBEY

As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential!

You’ll work closely with your Area Manager to put our local business strategy into place as well as continuously reach performance targets and take charge with effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience!

You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations and drive employee wellbeing and engagement with regular 1-to-1’s and making a genuine connection with your team by celebrating success!

Responsibilities

• Develop and execute plans to meet performance targets and KPI objectives.
• Collaborate with the Area Manager to implement local business strategy.
• Lead by example and coach the team to deliver excellent customer experience.
• Define daily objectives and actions to drive KPIs and productivity targets.
• Develop monthly plans based on productivity targets.
• Ensure excellent store administration and manage inventory and day-to-day operations.
• Promote employee wellbeing and engagement with regular 1-to-1 meetings and genuine team connections.
• Celebrate successes to motivate and retain staff.

Qualifications

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to motivate your team and reach your goals in terms of customer satisfaction and sales. In addition, as Store Manager you are inspiring, and performance orientated.

On top of that, you have:

• Prior relevant Store Manager experience or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
• Experience in sharing knowledge to drive behavioural change and develop others.
• Decision making and problem-solving skills.