Store Manager - Newcastle Metrocentre (40 hours)

Rituals; Gateshead; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail company in Gateshead is seeking an experienced Store Manager to create an unforgettable customer experience and lead a dynamic team. The ideal candidate has prior Store Manager experience in retail or hospitality and excels in people management and motivation. Responsibilities include driving KPIs, managing day-to-day operations, and ensuring team engagement.

Qualifications

• Prior relevant Store Manager experience or equivalent within retail or hospitality.
• Experience in sharing knowledge to drive behavioural change and develop others.
• Ability to motivate your team to reach goals.

Responsibilities

• Create an unforgettable customer experience.
• Define daily objectives and actions to drive KPIs.
• Manage inventory and day-to-day operations.
• Drive employee wellbeing and engagement.

Skills

People management skills

Decision making

Problem-solving skills

Communication

Motivation

Coaching

Job description

Overview

As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential!

You’ll work closely with your Area Manager to put our local business strategy into place as well as continuously reach performance targets and take charge with effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience!

Responsibilities

You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations and drive employee wellbeing and engagement with regular 1-to-1’s and making a genuine connection with your team by celebrating success!

Qualifications

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to motivate your team and reach your goals in terms of customer satisfaction and sales. In addition, as Store Manager you are inspiring, and performance orientated.

On top of that, you have:

• Prior relevant Store Manager experience or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
• Experience in sharing knowledge to drive behavioural change and develop others.
• Decision making and problem-solving skills.