Store Manager - Menswear

360 TALENT LONDON; Cardiff; On-site; GBP 32,000 - 38,000; Full time

Job summary

A premium menswear brand is looking for a Store Manager in Cardiff. The successful candidate will oversee store operations, drive performance, and ensure exceptional customer service. Applicants should have at least 2 years of experience in retail management, strong leadership skills, and a passion for fashion. The role offers a competitive salary of up to £38,000 plus bonuses, along with generous staff discounts and career progression opportunities.

Benefits

Competitive salary

Performance-based bonus

Generous staff discount

Career development

Ongoing training

Qualifications

• Minimum 2 years of experience in an assistant management or store manager role.
• Proven track record of driving sales and supporting commercial success.
• Strong leadership and people management skills.

Responsibilities

• Run the store, ensuring KPIs and sales targets are achieved.
• Deliver exceptional customer service and foster a client-focused culture.
• Assist in training and motivating the team.

Skills

Sales Management

Team Leadership

Customer Service

Organizational Skills

Communication Skills

Tools

Microsoft Office

POS Systems

Job description

Overview

STORE MANAGER - MENSWEAR Cardiff Salary up to £38,000 + Bonus Full-Time, 40 Hours - Permanent

About the Brand

A distinguished British heritage brand, renowned for its exceptional craftsmanship, timeless style, and dedication to quality. Established in the early 20th century, this company has become a leader in premium menswear and womenswear, specialising in expertly tailored shirts, formalwear, and refined accessories.

The Role

We are seeking a commercially driven, customer-focused Store Manager to deliver operational excellence and drive performance at our Cardiff location.

Key Responsibilities

• Run the store, ensuring KPIs and sales targets are achieved
• Deliver exceptional customer service, leading by example and fostering a client-focused culture
• Assist in training, coaching, and motivating the team to ensure high levels of performance and engagement
• Maintain visual merchandising standards in line with brand guidelines
• Manage stock levels, deliveries, and inventory processes
• Handle customer feedback and resolve any issues promptly and professionally
• Ensure all health, safety, and operational procedures are followed consistently

Profile & Experience

• Minimum 2 years of experience in an assistant management or Store manager role within premium/luxury retail, ideally menswear
• Proven track record of driving sales and supporting commercial success
• Strong leadership and people management skills
• Excellent communication and interpersonal abilities
• Highly organised with strong attention to detail
• Confident using Microsoft Office and retail POS systems
• A genuine passion for fashion and tailoring

Benefits

• Competitive salary with a performance-based bonus
• Generous staff discount
• Career development and progression opportunities
• Ongoing training and brand immersion
• Dynamic and supportive working environment