Store Manager – Luxury Retail

DB Charles Recruitment; Plymouth; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading luxury retailer in Plymouth is seeking a permanent Store Manager to oversee store operations, manage a team of 14, and drive sales performance. The ideal candidate will have a strong retail background, preferably in luxury environments, and possess excellent customer service skills. This role demands strong leadership and the ability to achieve sales targets while maintaining high standards of service. Competitive salary and additional benefits offered.

Benefits

Competitive salary

Bonus scheme

Training and development opportunities

Qualifications

• Strong retail background in store management or step-up from Assistant Manager.
• Background in luxury or premium retail environments.
• Experience in 1-2-1 retail selling.

Responsibilities

• Manage day-to-day store operations effectively.
• Drive team performance and sales targets.
• Maintain exceptional levels of customer service.

Skills

Retail Management

Team Leadership

Sales Driven

Customer Service

KPI Management

Job description

£0 per annum + Additional Company Benefits;

DB Charles Recruitment are working with a beautifully successful luxury retailer looking to hire a permanent Store Manager to join the business and work in one of their stores based in Plymouth.

The business has a well established reputation across the UK and proudly represent some fantastic names and brands. This position is a permanent role and will report directly into senior leadership. They will be managing a team of 14 people, including 2 assistant managers. Overall, the person will be tasked with the effective smooth running of the store, driving the team performance and store turnover but always ensuring exceptional levels of customer service are adhered to.

Day to day duties and aspects of the role will include:

• Day to day and long term effective store management
• People & team management
• Managing through personal actions. Demonstrating to the team how things should be done.
• Working towards store sales targets
• Upholding fantastic store visual standards
• Building and maintaining relationships with customers
• Maximising sales opportunities
• Work towards and drive the team to hit all KPI’s & targets
• Daily walkthroughs to identify opportunities to increase sales
• Ensure the team are deployed effectively
• Be aware of upselling and cross selling opportunities
• Drive & motivate the team to increase performancePromoting training and development
• Driving productivity

DB Charles have had a thorough brief from the business on what they are seeking from a candidate, which will include a number of the below:

• A strong retail background in store management or someone looking for the step up from Assistant Manager
• A preferable retail background working within a luxury or premium environment, such as Jewellery, Watches & high cost brands
• A consultative retail background
• Experienced in 1-2-1 retail selling
• Experienced in managing KPIs and budgets to effectively run and improve store performance
• Track record of driving sales and performance
• A demonstrable background in managing a team
• Someone sales driven however with the ability to combine this with outstanding service level skills
• Excels in handling management situations
• Someone happy to commit to weekend retail working where required

The client can offer a competitive annual salary, plus additional bonus scheme. This information will be discussed and disclosed directly with candidates when applying.

If interested we would love you to apply and begin speaking with us further about the role.

Interested in this role? Send us your details and upload a CV today.