Store Manager - Luxury Retail

DBCharles Recruitment; Plymouth; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading recruitment agency is seeking a Store Manager for a luxury retail store in Plymouth. The ideal candidate will have a strong retail background and experience in managing teams to drive sales and performance while ensuring high customer service standards. This permanent role offers a competitive salary and bonuses, with responsibilities including daily store management, team leadership, and achieving sales targets.

Qualifications

• Retail experience in luxury or premium environments preferred.
• Proven track record of driving sales and performance.
• Experience in managing teams effectively.

Responsibilities

• Manage day-to-day operations of the store.
• Drive team performance and turnover.
• Ensure exceptional customer service levels.

Skills

Strong retail background in store management

Experience in managing KPIs and budgets

Sales driven with outstanding service skills

Job description

DB Charles Recruitment are working with a beautifully successful luxury retailer looking to hire a permanent Store Manager to join the business and work in one of their stores based in Plymouth

The business have a well established reputation across the UK and proudly represent some fantastic names and brands. This position is a permanent role and will report directly into senior leadership. They will be managing a team of 14 people, including 2 assistant managers. Overall, the person will be tasked with the effective smooth running of the store, driving the team performance and store turnover but always ensuring exceptional levels of customer service are adhered to.

Day to day duties and aspects of the role will include :

• Day to day and long term effective store management
• People & team management
• Managing through personal actions. Demonstrating to the team how things should be done.
• Working towards store sales targets
• Upholding fantastic store visual standards
• Building and maintaining relationships with customers
• Maximising sales opportunities
• Work towards and drive the team to hit all KPI's & targets
• Daily walkthroughs to identify opportunities to increase sales
• Ensure the team are deployed effectively
• Be aware of upselling and cross selling opportunities
• Drive & motivate the team to increase performance
• Promoting training and development
• Driving productivity

Candidate requirements include :

• A strong retail background in store management or someone looking for the step up from Assistant Manager
• A preferable retail background working within a luxury or premium environment, such as Jewellery, Watches & high cost brands
• A consultative retail background
• Experienced in 1-2-1 retail selling
• Experienced in managing KPIs and budgets to effectively run and improve store performance
• Track record of driving sales and performance
• A demonstrable background in managing a team
• Someone sales driven however with the ability to combine this with outstanding service level skills
• Excels in handling management situations
• Someone happy to commit to weekend retail working where required

The client can offer a competitive annual salary, plus additional bonus scheme. This information will be discussed and disclosed directly with candidates when applying.

If interested we would love you to apply and begin speaking with us further about the role.