Store Manager - London Bridge

THE BODY SHOP; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A popular beauty retailer located in Greater London is seeking a Store Manager who will inspire their team to deliver excellence in customer experience and sales. The ideal candidate will have beauty retail expertise, strong leadership skills, and a passion for the brand. Responsibilities include managing stock, meeting sales targets, and making data-driven decisions. Flexibility in working hours and strong communication skills are essential. This role offers a dynamic environment perfect for a motivated leader.

Qualifications

• Experience in beauty retail and people leadership.
• Ability to control and meet sales and performance targets.
• Experience in using data for sound business decisions.
• Outstanding communication and operational skills.
• Team coaching and development experience.

Responsibilities

• Drive store and team to deliver retail excellence.
• Shape a customer-focused store experience.
• Monitor and manage stock effectively.
• Make sound commercial decisions based on data.
• Lead and manage the team according to store needs.

Skills

Beauty retail experience

Sales target management

Team leadership

Strong communication skills

Data analysis for commercial decisions

Planning and organizing skills

IT skills

Flexibility in working hours

Job description

The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here.

Your role in a nutshell

To be an inspirational leader with enthusiasm for our brand and believe in the way we do business. With beauty retail expertise that is second to none, you will drive the store and the team to deliver retail excellence, strong sales results and engaging customer experience

More about the role

Customer Experience - We want someone who will shape a customer focused store experience by leading the team to drive customer engagement and bring the brand to life. The Store manager should also ensure the development of consumer loyalty to help build The Body Shop brand.

Delivery - Retail related beauty expertise is highly desirable at management level. We're looking for someone who will be able to control and meet sales and performance targets with outstanding planning and organising skills. Our Store Managers need to have exceptional stock management skills, and the ability to monitor/manage change. It is essential for our Store Managers to be confident to use the data we provide you with to make sound commercial and business decisions to really drive your sales and your people. Our Store Manager have to have full knowledge of the beauty market, our competitors and have passion and love for our products!

Teamwork and People Management - Our people are at the heart of everything we do. We're particularly interested in individuals who are able to lead and work as part of a team and can quickly react to any problems that may occur. There is a necessity for our managers to be outstanding communicators and competent to manage the team in accordance to the needs of the store and its customers. We desire a flexible and responsible role model who is capable of attracting and retaining people who reflect the brand. Managers must have the ability to identify high potential, develop current members of the team to a high standard.

What we look for

• Experience in beauty retail and people leadership
• Able to control and meet sales and performance targets with outstanding planning and organising skills
• Experience of using data provided to make sound commercial and business decisions
• Ability to work collaboratively within a feedback culture
• Team coaching and development
• Ability to demonstrate outstanding communication and operational skills
• Leadership skills to achieve personal and business success.
• Good IT Skills
• Flexibility to work across Sunday to Saturday is required.

Talent Drivers

Commerciality

Collaborative Skills

Leadership

Personal Conduct

Purpose