Store Manager - Liverpool Aintree DT

Costa; Liverpool; Hybrid; GBP 22,000 - 37,000; Full time

Benefits offered by this job

Share scheme for employees

50% discount on Costa food and drinks

Smart pension matched up to 10%

Incentive scheme with potential up to

Job summary

Costa Coffee is hiring a Store Manager for Liverpool Aintree Drive Thru. You will lead store operations, drive sales, coach your team, and champion our Costa standards in a fast-paced environment.

As a leader, you’ll shape customer experience, manage performance, and collaborate with local teams to grow the business. This 12-month fixed-term contract offers strong benefits and career development within a global coffee brand.

Qualifications

• Demonstrated leadership with experience building and guiding successful teams.
• Forward-thinking mindset with focus on growth and brand standards.
• Ambitious personality eager to contribute to Costa's expansion and culture.
• Brand ambassador who maintains high standards and customer focus.

Responsibilities

• Meet customer needs and foster a strong service culture to drive satisfaction.
• Create a welcoming store environment that makes customers want to return.
• Own sales, profit, teams and recognition with effective oversight.
• Train and develop the team to reach their full potential.

Skills

Strong leadership

Team management

Customer service

Job description

• Aintree Racecourse Retail Park DT, Topham Drive, Liverpool, Merseyside, L95AL, UK

Store Manager – Liverpool Aintree Drive Thru – Up to £37,000 per annum – 12 month Fixed Term Contract

At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.

And as a Store Manager, you can too.

So, why Costa?

We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)

We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you’ll do

Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success – which means you’ll be:

• Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
• Creating the perfect setting that customers want to come back to again and again
• Taking ownership with brilliant management of sales, profit, our teams, and recognition
• Training and developing your team to become the best they can be

Who you are

We’re interested in your unique ingredients:

• A strong leader with experience managing and developing successful teams
• A forward-thinker with one eye on where we’re heading and the other on the bigger picture
• An ambitious character who wants to be part of our growth journey
• A brand ambassador dedicated to maintaining high standards

Reimagining coffee experiences to make a difference

We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.

“ Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.”

• Aintree Racecourse Retail Park DT, Topham Drive, Liverpool, Merseyside, L95AL, UK