Store Manager: Lead Teams & Elevate Customer Service

Toolstation; Retford; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading retail company in Retford is seeking a Store Manager to oversee branch operations and lead a team dedicated to delivering excellent customer service. This role goes beyond standard retail responsibilities; you will also manage deliveries, stock shelves, and foster a positive environment. Candidates should be passionate about retail, possess a strong track record in team development, and exhibit resilience and flexibility. Attractive benefits include holiday entitlement, pension, bonuses, and discounts.

Benefits

22 days holiday + Bank Holidays

Company pension scheme

Bonus scheme

20% discount across all companies

Qualifications

• Proven track record in developing high performing retail teams.
• Dedication to delivering sales through exceptional customer service.
• Passion for developing future leaders.

Responsibilities

• Deliver great service and ensure a positive customer experience.
• Assist the team with deliveries and stocking shelves.
• Encourage a positive team mindset and build relationships.

Skills

Retail team development

Customer service

Teamwork

Resilience

Flexibility

Job description

A leading retail company in Retford is seeking a Store Manager to oversee branch operations and lead a team dedicated to delivering excellent customer service. This role goes beyond standard retail responsibilities; you will also manage deliveries, stock shelves, and foster a positive environment. Candidates should be passionate about retail, possess a strong track record in team development, and exhibit resilience and flexibility. Attractive benefits include holiday entitlement, pension, bonuses, and discounts.