Store Manager: Lead Sales & Team in Community Retail

British Heart Foundation; Greater London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A well-known charity organization is looking for a Store Manager in Greater London. You will lead a community-based team, driving sales across physical and digital channels while ensuring high standards in customer service. The role requires a proactive approach and experience in a customer-facing retail environment. Benefits include generous annual leave, health cash plans, and pension contributions. The position demands flexibility for weekend and holiday working, contributing to the organization's mission of funding life-saving research.

Benefits

38 days annual leave

Holistic support leave

Enhanced family policies

Wagestream - access to early wages

25% staff discount

Health cash plan

24/7 Virtual GP

Pension with employer contributions

Cycle to work scheme

Gym membership discounts

Retailer discounts

Qualifications

• Experience working in a customer facing role in retail or hospitality.
• Experience leading, motivating, and developing teams.
• Ability to achieve sales targets and demonstrate commercial awareness.
• Commitment to achieving high retail standards.
• Capable of working independently and proactively adapting to change.
• Thrives in a hands-on environment.

Responsibilities

• Lead store performance and drive sales through in-store and online.
• Manage and develop an inclusive and diverse team.
• Ensure high standards of customer service.
• Adapt to changing business needs.
• Be hands-on in daily store operations.
• Understand budgets and contribute to achieving targets.

Skills

Customer Facing Experience

Team Leadership

Commercial Awareness

High Retail Standards

Proactive Approach

Adaptability in Fast-paced Environment

Budget Understanding

Job description

A well-known charity organization is looking for a Store Manager in Greater London. You will lead a community-based team, driving sales across physical and digital channels while ensuring high standards in customer service. The role requires a proactive approach and experience in a customer-facing retail environment. Benefits include generous annual leave, health cash plans, and pension contributions. The position demands flexibility for weekend and holiday working, contributing to the organization's mission of funding life-saving research.