Store Manager: Lead Sales, Team & Customer Experience

Sweaty Betty; Swindon; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Clothing allowance

Seasonal uniform allowance

Training & development opportunities

Quarterly bonuses

60% off Sweaty Betty merchandise

25 days holiday

Job summary

Sweaty Betty is seeking a Store Manager for its Swindon location. You will lead a sales-focused team, drive store KPIs, and deliver exceptional customer service daily.

You will manage payroll, inventory, and store operations while upholding brand standards and delivering a positive customer experience. Join a dynamic, inclusive team with opportunities for development, seasonal bonuses, and employee discounts.

Qualifications

• Experience in a management role within fast-paced retail.
• Proven sales background and ability to set and deliver store KPIs.
• Flexible and adaptable to shift schedules including weekends and holidays.
• Willingness to lead and develop a cohesive team.
• Strong customer service and relationship-building skills.

Responsibilities

• Be a role model and motivate your team to live the brand values daily.
• Own all sales and profit results, including payroll and KPIs.
• Deliver outstanding service to all customers with consistent leadership.
• Communicate effectively on floor and behind the scenes, building relationships.
• Foster a constructive, inclusive environment focused on teamwork and accountability.
• Ensure policies and procedures are clearly communicated and followed.
• Identify innovative ways to boost customer loyalty and local brand presence.
• Oversee stock placement and store operations to ensure smooth running.

Skills

Store leadership

Sales-driven

KPI setting/delivery

Team development

Customer service

Positive leadership

Pressure management

Education

High School diploma

Tools

POS systems

Job description

Sweaty Betty is seeking a Store Manager for its Swindon location. You will lead a sales-focused team, drive store KPIs, and deliver exceptional customer service daily.

You will manage payroll, inventory, and store operations while upholding brand standards and delivering a positive customer experience. Join a dynamic, inclusive team with opportunities for development, seasonal bonuses, and employee discounts.