Store Manager: Lead Sales & Customer Experience

Salon Services; Newcastle upon Tyne; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

23 days holiday

Staff discounts

Professional development

Inclusive workplace

Job summary

Sally Europe is seeking a Store Manager to lead and inspire the team, drive sales, and deliver outstanding customer experiences across our Newcastle store. You will oversee store operations, merchandising, and employee development to ensure targets are met and exceeded.

The role offers competitive pay with performance bonuses, 23 days holiday, generous staff discounts, and opportunities for professional growth within a welcoming, inclusive culture.

Qualifications

• Retail management experience with a track record of hitting targets.
• Strong leadership, communication and people skills.
• Passion for delivering outstanding customer service and store performance.

Responsibilities

• Lead and coach the store team to meet and exceed sales targets.
• Oversee daily store operations, merchandising and stock control.
• Deliver exceptional customer experiences and resolve issues swiftly.
• Plan and execute effective in-store promotions and visual merchandising.
• Coordinate with teams to maintain smooth weekend and holiday scheduling.

Skills

Sales Leadership

Team Management

Customer Focus

Retail Operations

Flexibility

Job description

Sally Europe is seeking a Store Manager to lead and inspire the team, drive sales, and deliver outstanding customer experiences across our Newcastle store. You will oversee store operations, merchandising, and employee development to ensure targets are met and exceeded.

The role offers competitive pay with performance bonuses, 23 days holiday, generous staff discounts, and opportunities for professional growth within a welcoming, inclusive culture.