Store Manager — Lead Sales & Customer Experience

Salon Services; Manchester; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

23 days holiday

Employee discounts

Professional development

Inclusive workplace

Job summary

Sally Europe is seeking a Store Manager in Manchester who will lead by example, drive sales, and inspire a high-performing team to exceed targets while delivering outstanding customer service.

You’ll oversee store operations, inventory, visual merchandising, and scheduling, ensuring a first-class shopping experience. The role rewards performance with a competitive salary, bonuses, and generous staff benefits.

Qualifications

• A strong background in retail management with a passion for hitting and exceeding targets.
• Exceptional leadership, communication, and interpersonal skills.
• A love for delivering outstanding customer service.
• Commercial acumen to create and execute impactful action plans.
• Flexibility and adaptability to thrive in an ever-changing environment.

Responsibilities

• Sales Leadership: Proven track record of delivering results in a sales-driven retail environment.
• Team Management: Inspire, coach, and develop your team to achieve individual and collective success.
• Customer Focus: Create memorable shopping experiences that drive repeat business.
• Retail Operations: Oversee inventory, merchandising, and store processes with precision.
• Flexibility: Adapt to a varied schedule, including weekends and holidays.

Skills

Sales Leadership

Team Management

Customer Focus

Retail Operations

Flexibility

Job description

Sally Europe is seeking a Store Manager in Manchester who will lead by example, drive sales, and inspire a high-performing team to exceed targets while delivering outstanding customer service.

You’ll oversee store operations, inventory, visual merchandising, and scheduling, ensuring a first-class shopping experience. The role rewards performance with a competitive salary, bonuses, and generous staff benefits.