Store Manager: Lead Pet Retail & Customer Delight

Jollyes The Pet People; Brighton; On-site; GBP 27,000 - 31,000; Full time

Job summary

A leading UK pet retailer is looking for a Retail Store Manager in Brighton. This full-time position involves managing all store operations, including team leadership, ensuring high customer service standards, and promoting responsible pet care. Candidates should have previous retail experience, a passion for pets, and strong decision-making skills. Benefits include a competitive salary of £27,000 - £30,500 p.a., plus bonuses and various employee perks aimed at wellbeing and professional development.

Benefits

Competitive salary

Annual bonus potential

Wellbeing support

Colleague discounts

Pension scheme

Free uniform

Enhanced maternity and paternity leave

Qualifications

• Hands-on approach to managing daily retail operations with a focus on success.
• Proven track record in developing business performance and exceeding KPIs.
• Strong communication skills to convey objectives and manage team performance.

Responsibilities

• Lead the store team to create a positive work culture.
• Manage store operations focusing on service standards and financial performance.
• Ensure the welfare of pets and promote responsible pet ownership.

Skills

Passion for pets

Retail store management experience

Decision making

Team building and engagement

Commercial awareness

Job description

A leading UK pet retailer is looking for a Retail Store Manager in Brighton. This full-time position involves managing all store operations, including team leadership, ensuring high customer service standards, and promoting responsible pet care. Candidates should have previous retail experience, a passion for pets, and strong decision-making skills. Benefits include a competitive salary of £27,000 - £30,500 p.a., plus bonuses and various employee perks aimed at wellbeing and professional development.