Store Manager: Lead People, Profit & Customer Experience

Costa Coffee; Hereford; On-site; GBP 34,000 - 41,000; Full time

Job summary

A leading coffee brand is seeking a Store Manager for its Hereford High Street location. This role involves meeting customer needs, managing sales and profits, and leading a team to success. The ideal candidate is an experienced leader who thrives under pressure and is dedicated to maintaining high standards. The position offers competitive salary and perks including discounts and bonuses, fostering a strong customer service culture.

Benefits

Access to the Coca-Cola share scheme

50% discount on food and drinks

Matched pension contributions

Opportunity for quarterly bonuses up to £10,000

Qualifications

• Strong leader with experience managing and developing teams.
• Ambitious character focused on growth and high standards.
• Ability to maintain a strong customer service culture.

Responsibilities

• Meet customer needs while driving a strong service culture.
• Create an inviting and welcoming store environment.
• Manage sales and profits effectively.
• Train and develop the team to reach their potential.

Skills

Leadership

Customer service

Team development

Ambitious growth mindset

Ability to thrive under pressure

Job description

A leading coffee brand is seeking a Store Manager for its Hereford High Street location. This role involves meeting customer needs, managing sales and profits, and leading a team to success. The ideal candidate is an experienced leader who thrives under pressure and is dedicated to maintaining high standards. The position offers competitive salary and perks including discounts and bonuses, fostering a strong customer service culture.