Store Manager – Lead Growth & Customer Excellence (Glasgow)

Costa Coffee; Glasgow; On-site; GBP 30,000 - 38,000; Full time

Job summary

A leading coffee brand seeks a Store Manager in Glasgow, offering up to £38,000 per annum. In this role, you will be responsible for driving customer satisfaction, managing team performance, and ensuring store profitability. We are looking for a strong leader who can thrive under pressure and is dedicated to maintaining high standards. The position comes with competitive perks including a generous bonus potential and team development opportunities.

Benefits

Access to share scheme

50% discount on food and drinks

Matched pension contributions up to 10%

Quarterly and annual bonus opportunities

Qualifications

• Strong leader with experience managing and developing successful teams.
• A forward-thinker with strategic vision.
• Ambitious character eager to support company growth.

Responsibilities

• Meet customer needs and enhance service culture.
• Create an inviting environment for customers.
• Manage sales, profit, and team recognition.
• Train and develop team members.

Skills

Leadership

Customer service

Team development

Sales management

Pressure handling

Job description

A leading coffee brand seeks a Store Manager in Glasgow, offering up to £38,000 per annum. In this role, you will be responsible for driving customer satisfaction, managing team performance, and ensuring store profitability. We are looking for a strong leader who can thrive under pressure and is dedicated to maintaining high standards. The position comes with competitive perks including a generous bonus potential and team development opportunities.