Store Manager: Lead a People-First Team to Grow

Card Factory; Scotland; On-site; GBP 30,000 - 42,000; Full time

Job summary

Card Factory in Scotland is seeking a Store Manager to lead our team, shape a positive culture, and create a space where customers and colleagues feel supported and inspired. You’ll coach, motivate, and celebrate wins, bringing energy and a customer-first mindset to every decision, guided by data to stay on track.

You’ll own daily operations, build a brilliant team, set clear direction, and oversee hiring, coaching, merchandising, and payroll.

Qualifications

• Leadership experience - you've led teams and guided performance.
• Inspiring presence - lead by example and cultivate high-performing culture.
• People-first mindset - coach, support and develop others.
• Strong communicator - listen, speak clearly, and unite the team.
• Tech-savvy - comfortable using systems to support daily tasks.
• Calm and adaptable - stay focused under pressure.

Responsibilities

• Lead day-to-day operations and build a high-performing team.
• Ownership of hiring, coaching, merchandising and payroll.
• Collaborate with District and Regional Managers to drive growth.

Skills

Leadership

Inspiring presence

People-first mindset

Strong communicator

Tech-savvy

Calm under pressure

Tools

POS/Store systems

Job description

Card Factory in Scotland is seeking a Store Manager to lead our team, shape a positive culture, and create a space where customers and colleagues feel supported and inspired. You’ll coach, motivate, and celebrate wins, bringing energy and a customer-first mindset to every decision, guided by data to stay on track.

You’ll own daily operations, build a brilliant team, set clear direction, and oversee hiring, coaching, merchandising, and payroll.